1. General information

This Privacy Policy explains how espacebienetreelisabeth.com (hereinafter “we”, “our site”) collects, uses and protects users’ personal data (hereinafter “you”, “your data”). We are committed to respecting the confidentiality of your data in accordance with applicable French laws and the General Data Protection Regulation (GDPR). We take all necessary measures to protect your data from unauthorized access, loss or alteration. This includes the use of modern technologies to ensure the security of your personal data, such as encryption and leakage protection.

2. Responsible for data processing

The person responsible for data processing is: 

Espace Bien Être Elisabeth.

Address: 11 Rue Saint-Michel, Menton

Contact email: abnelisabeth@orange.fr

3. Data to be collected

We collect the following data when you use our website:

• Reviews and comments: name, feedback left.
• Feedback form and requests for information: first name, last name, email, message.
• Anamnesis questionnaire: information provided on the medical and family history form.

4. Purposes of processing

The data collected is used to:

• Publishing and responding to feedback left on the site.
• Managing and processing requests sent via e-mail.
• Conducting a preliminary assessment of the users who completed the questionnaire.
• Improvements to our services and user experience.

5. Transfer of data to third parties

We do not share your personal data with third parties for commercial purposes. However, our website may contain links to external platforms:

• Fresha Partner to make an appointment: https://www.fresha.com/fr/a/espace-bien-etre-elisabeth-menton-11- rue-saint-michel-mzh fy992/ all-offer?menu= true
• MNRI for information on the methodology: https://masgutovamethod.com/about-the-method/who-can-benefit-from-the-method

These external sites have their own privacy policies and we are not responsible for the processing of data on them.

6. Data retention periods

We store your data for a limited period:

• Reviews are saved as long as they are published on the site.
• Requests sent via email are kept for 1 year.
• Anamnesis questionnaire data is kept confidential and deleted after 5 years.

7. No transfer of data to third parties

We do not share your data with third parties, except as required to fulfill your requests or to comply with legal requirements. Your data remains strictly confidential and is only used for internal purposes.

8. Your rights

You have the following rights in relation to your personal data:

• Request access to your data and receive a copy of the information.
• Correct or delete your data.
• To restrict the processing of your data in certain cases.
• Withdraw consent to data processing.

To exercise these rights, please contact us by email: abnelisabeth@orange.fr

9. Use of cookies

What is a cookie?

Cookies are small text files that are sent by a website and stored on your computer’s hard drive. A web beacon is an electronic image (invisible), commonly referred to as a “single pixel” or GIF, placed on a website that requests information from your device, such as browser type (hereinafter referred to as “Cookies”).

We use cookies to improve site performance and analyze user activity. Cookies help us to tailor the site to your preferences and to ensure that its functions run smoothly. You can disable cookies in your browser settings, but this may affect the functionality of the site.