1. General Information

This Privacy Policy defines the conditions for the processing of personal data on the website espacebienetreelisabeth.com (hereinafter “we”, “our site”). We are committed to complying with the provisions of the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and French legislation. All data is processed strictly confidentially using appropriate technical and organizational security measures.

2. Data Controller

 Espace Bien-Être Elisabeth
Address: 11 Rue Saint-Michel, Menton, France
Email: abnelisabeth@orange.fr
SIREN: 928 000 090

3. Legal Basis for Processing 

We process your personal data based on:

•  Your consent, under Article 6.1.a of the GDPR, in the case of voluntarily submitted information through website forms;
•  The necessity to perform a request, under Article 6.1.b of the GDPR, for example when booking an appointment or sending a message.

4. Data We Collect 

We may collect and process the following types of data: 

•  Name, email address, messagessubmitted via forms;
• Testimonials, if you choose to publish them on the site; 
• Information you voluntarily provide in the observation form for personalized support.

All data is used exclusively within an educational context and does not serve diagnostic or medical purposes.

5. Purpose of Data Processing 

Your data is used to:

•  Respond to inquiries submitted via the site;
•  Publish testimonials (with your consent);
•  Personalize support;
•  Maintain and improve the functioning and user experience of the website.

6. Data Retention Period 

•  Messages and correspondence: up to 1 year; 
•  Observation forms and documents: up to 5 years, unless requested otherwise;
•  Testimonials: as long as they are published on the site or until consent is withdrawn.

7. Third-Party Data Sharing 

We do not share your data with third parties for commercial purposes.
The website may contain links to external resources (other websites). These resources have their own privacy policies, and we are not responsible for their data processing.

8. Your Rights

 You have the right to: 

•  Request access to your personal data;
•  Rectify, restrict, or delete your data;
•  Withdraw your consent to processing at any time;
•  Receive a copy of your data in a machine-readable format (data portability);
•  Lodge a complaint with the supervisory authority: www.cnil.fr — Commission Nationale de l’Informatique et des Libertés

To exercise your rights, please contact us at:
📧 abnelisabeth@orange.fr

9. Minors 

If you are under 14 years old, any personal data may only be submitted with the written consent of a parent or legal guardian.

10. Data Security 

We implement all necessary security measures: 

•  Technical: encryption, backups, protection against unauthorized access; 
• Organizational: restricted access;
•  Monitoring of data retention periods and processing conditions.

11. Cookie Policy 

The website espacebienetreelisabeth.com uses technical and third-party cookies for the following purposes: 

• Ensuring the stability and security of the site;
•  Collecting anonymous traffic statistics for content analysis and improvement.

We do not use cookies for personalization, do not store user preferences, and do not collect personal information via cookies unless you voluntarily provide it.
Some third-party services embedded on the site (e.g., analytics tools or video platforms) may temporarily process technical data such as your IP address or device type.

What are cookies?
Cookies are small text files automatically stored on your device when browsing. 

They allow: 

•  Proper page loading;
•  Functioning of essential features;
•  Collection of anonymous statistics (e.g., number of visitors, pages viewed).

Types of cookies we use: 

•  Technical cookies: essential for the proper functioning of the site. They do not require consent and are set automatically.
•  Analytical cookies (e.g., Google Analytics): collect aggregate data on how the site is used. They are enabled only with your consent (e.g., via the cookie banner).

Google Analytics and Opt-Out Right
We use Google Analytics to collect general website traffic statistics. Data is anonymized, and we cannot identify individual users.

If you prefer not to be tracked, you can install the official Google opt-out extension: https://tools.google.com/dlpage/gaoptout

How to Disable Cookies
You can change or disable cookies through your browser settings. Here are links to official instructions:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge / Internet Explorer

• Opera

 Disabling cookies may affect the proper functioning of some features on the site.

12. Legal Notice

 

 The owner and controller of the website espacebienetreelisabeth.com is: 

Espace Bien-Être Elisabeth
Address: 11 Rue Saint-Michel, Menton, France
Email: abnelisabeth@orange.fr

 

The relationship between Espace Bien-Être Elisabeth and users of its online services is governed by French law. The parties expressly waive any other jurisdiction and agree to submit any disputes to the courts of Menton.

The owner reserves the right to modify, update, or delete site content without prior notice.
The publication of information on the site does not constitute a commercial relationship with the user.

All elements of the site (texts, images, structure, source code) are protected by copyright law.
Any use without prior written permission is prohibited.

 

Links to external resources are provided for informational purposes only and do not imply approval or guarantee of their content.

 

13. Terms and conditions

✓ I understand that sessions with a neuro-educator are an educational experience.

✓ I understand that if I do not like what is happening, I will inform the practitioner in a timely manner.

✓ I understand that follow-up movements or activities may be required at home. I agree to perform these movements (or do them with my child) in consultation with the practitioner.

✓ I understand that I (or my child) attend these sessions to use movement-based exercises to develop learning potential.

✓ I also understand and agree that, because this is an educational experience only, no medical diagnosis, prognosis or treatment is made or implied in these private sessions. Any mental, emotional or physical change I experience is the result of my (or my child’s) ability to learn to change.

The practitioner is in no way authorised to make a medical diagnosis. He or she will take into account the treatments put in place by the medical profession. In fact, the movements proposed in the sessions are in no way medicine and do not replace medical advice or treatment. They are not a substitute for medical or paramedical care. Our support is based on listening, respecting each person’s rhythm, and an educational approach to the body.

The practitioner pays attention of the client (parents and guardians) to his/her share of responsibility in the educational process, specifically about the need for his/her active participation and constant co-operation with the neuro-educator. We strongly recommend to fulfil all prescriptions and advices of the practitioner.